Envessa Markets

Envessa Markets

Envessa Markets is an online CFD and forex broker operated by Prototech Online Ltd, authorised and regulated by the Anjouan Offshore Finance Authority (AOFA) in the Union of Comoros under licence L16168/PTO. The platform offers retail traders access to 160+ CFD instruments across forex, indices, commodities, metals, stocks, and cryptocurrencies, with leverage up to 1:400 on forex pairs. Trading is delivered through a proprietary web-based WebTrader and a companion mobile app — there is no MetaTrader 4 or MetaTrader 5 support. Envessa Markets structures its offering across five account tiers (Classic, Silver, Gold, Platinum, VIP) with progressively tighter spreads, negative balance protection on every tier, and 24/7 multilingual customer support.

% of retail investor accounts lose money trading CFDs with this provider.

Visit Envessa Markets

Envessa Markets is an online CFD and forex broker operated by Prototech Online Ltd, an entity authorised and regulated by the Anjouan Offshore Finance Authority (AOFA) under license number L16168/PTO and registration number 16168. Headquartered at Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros, the broker offers retail clients access to over 160 CFD instruments across forex, indices, commodities, metals, stocks, and cryptocurrencies through a proprietary web-based WebTrader platform and a companion mobile app.

The broker structures its offering around five account tiers — Classic, Silver, Gold, Platinum, and VIP — each providing the same maximum leverage (1:400 on forex, 1:200 on indices/commodities/metals, 1:5 on stocks and crypto) but with progressively tighter spreads as account size increases. EUR/USD spreads start at 2.5 pips on the Classic tier and drop to 0.9 pips on VIP. All accounts include negative balance protection, 24/7 multilingual support, swap-discount eligibility on higher tiers, and no commissions on stock CFDs.

Envessa Markets operates under an offshore licence, which provides limited investor compensation compared with Tier-1 regulators such as the FCA, CySEC, or ASIC. Client funds are reportedly held in segregated accounts. Prospective traders should weigh the broker’s competitive trading conditions against the offshore regulatory footprint before opening a live account.

Envessa Markets rating

4.1

Overall rating
Regulation and Safety 4/5
Deposit and withdrawals 4/5
Account Setup 4.3/5
Fees & Commissions 4.3/5
Trading platform 4/5
% of retail CFD accounts lose money.

Pros and Cons of Envessa Markets

What we like about Envessa Markets

Wide CFD coverage across six asset classes. Envessa Markets gives retail clients access to 160+ CFD instruments spanning forex, indices, commodities, metals, stocks, and cryptocurrencies — enough breadth for most retail strategies without the platform becoming overwhelming.

Competitive scaling spreads. EUR/USD spreads start at 2.5 pips on the entry-level Classic account and tighten to 0.9 pips on VIP. Gold and crude oil spreads also scale meaningfully across tiers, so active traders earn lower transaction costs by moving up.

Negative balance protection across every tier. Unlike some offshore brokers that restrict NBP to upper tiers, Envessa offers it on Classic through VIP, reducing tail risk for retail traders using leverage.

24/7 multilingual support and a rich education hub. The Help Center holds 200+ articles, a 7,500-word glossary, daily market videos, and dedicated educational ebooks — a strong foundation for traders new to CFDs.

Pros of Envessa Markets
  • Wide CFD coverage across six asset classes

  • Spreads tighten meaningfully across account tiers

  • Negative balance protection on every account

  • 24/7 multilingual support and education library

What we dislike about Envessa Markets

Offshore-only regulation. Envessa Markets is authorised solely by the Anjouan Offshore Finance Authority (Comoros Union). There is no Tier-1 licence (FCA, CySEC, ASIC), no investor compensation fund equivalent to the FSCS or ICF, and no membership in established regulatory bodies — a meaningful risk factor for traders considering larger deposits.

No MetaTrader 4 or MetaTrader 5. The broker exclusively supports its own WebTrader platform plus a mobile app. Traders who rely on MT4/MT5 custom indicators, Expert Advisors, or third-party copy-trading services will find Envessa Markets a poor fit.

Cons of Envessa Markets
  • Offshore-only regulation (AOFA, Comoros)

  • No MetaTrader 4 or MetaTrader 5

Tradable Instruments at Envessa Markets

Envessa Markets brings six asset classes under a single WebTrader account, letting traders move from major currency pairs to global indices, hard commodities, single-stock CFDs, precious metals, and crypto without switching platforms or funding accounts separately. The total catalogue covers 160+ CFD instruments — broad enough for diversified strategies, yet curated rather than overwhelming. Leverage, contract sizes, and margin rules vary by asset class as outlined below.

Forex

The largest book at Envessa Markets is foreign exchange, with 45+ currency pairs spanning the major, minor, and exotic categories. Majors include EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, NZD/USD, and USD/CAD. Crosses cover the full G10 matrix (EUR/GBP, EUR/JPY, GBP/JPY, AUD/NZD, CAD/CHF, etc.), with exotic pairs against the Hungarian Forint, Singapore Dollar, Chinese Yuan Renminbi, and others. All forex pairs carry the broker’s headline 1:400 maximum leverage, with spreads scaling from 2.5 pips on EUR/USD (Classic) to 0.9 pips (VIP). The forex market runs 24/5, so trades can be placed continuously from the Sunday open through to the Friday close.

Indices

Index CFDs at Envessa Markets give exposure to a basket of stocks in a single trade. The selection covers the most actively traded benchmarks across North America, Europe, and Asia-Pacific — including the US 30 (Dow Jones), US 500 (S&P 500), NAS100 (NASDAQ-100), UK 100 (FTSE), Germany 40 (DAX), France 40 (CAC), Spain 35 (IBEX), Switzerland 20 (SMI), Euro 50 (EURO STOXX 50), Netherlands 25 (AEX), Australia 200 (ASX 200), and JP225 (Nikkei 225). Indices are quoted as cash CFDs (no expiry) and capped at 1:200 leverage, with DAX spreads ranging from $0.14 on Classic down to $0.10 on VIP. Index trading is well suited for traders who want sector or country exposure without picking individual stocks.

Commodities

Commodity CFDs cover three sub-groups: energy (Brent crude, WTI crude, and natural gas — available as both cash and futures contracts), soft commodities (cocoa, coffee, cotton, sugar, corn, soybean, and wheat futures), and industrial metals (copper futures). Most contracts are sourced from US and London futures markets, giving traders access to globally benchmarked pricing. Commodity leverage is capped at 1:200, and crude-oil spreads range from 2.8 (Classic) down to 1.4 (VIP). Several contracts have expiry/rollover dates published on the broker’s CFD Expiries page, so position holders should monitor rollover events to avoid forced closures.

Stocks (Share CFDs)

Envessa Markets offers 100+ share CFDs on globally listed companies. Coverage spans US large-caps (Apple, Amazon, Tesla, Boeing, Bank of America, Booking Holdings, American Airlines), European blue-chips (Allianz, Bayer, BMW, Barclays, BBVA, Aramco), Asian names (Alibaba, All Nippon Airways, ASUSTeK, Bajaj Finance), and frontier-market listings (Aphria, Banco de Chile). These are contracts for difference, not real underlying shares — traders profit (or lose) on price movement and earn no shareholder rights or dividends in the traditional sense (cash dividend adjustments may be credited or debited via swap). Share CFD leverage is capped at 1:5, and Envessa Markets charges zero commission on stock trades, with pricing built into the spread.

Cryptocurrencies

Envessa Markets supports 10 crypto CFD pairs quoted against the US dollar: BTC/USD, ETH/USD, LTC/USD, BCH/USD, XRP/USD, DOGE/USD, XLM/USD, XMR/USD, ADA/USD, and DSH/USD. The crypto market trades 24/7, including weekends, so positions can be opened or closed at any time. Leverage is capped at a conservative 1:5 across all crypto pairs, reflecting the asset class’s higher volatility. Because these are CFDs, traders never custody actual coins, sign blockchain transactions, or manage wallets — funding and settlement stay entirely inside the Envessa Markets account.

Precious Metals

Metal CFDs cover the four most-traded precious metals — gold (XAU), silver (XAG), platinum (XPT), and palladium (XPD) — quoted against the US dollar and, for gold and silver, also against the Euro (XAU/EUR, XAG/EUR). Gold spreads range from 2.8 pips (Classic) down to 1.4 pips (VIP), with similar scaling on the other metals. Maximum leverage on metals is up to 1:200 per the account-tier specification. Precious metals are typically traded as a portfolio diversifier or inflation hedge, with gold and silver markets active around the clock during the trading week.

Asset class summary

Asset Class Instruments Max Leverage Trading Hours
Forex 45+ pairs 1:400 24/5
Indices 12 global cash & futures 1:200 Exchange hours
Commodities 13 energy/soft/industrial 1:200 Futures hours
Share CFDs 100+ global stocks 1:5 Exchange hours
Cryptocurrencies 10 USD pairs 1:5 24/7
Precious Metals 6 instruments 1:200 Near 24/5

Trading fees at Envessa Markets

Envessa Markets earns revenue primarily from the spread, with no commission on any account tier across forex, indices, commodities, metals, stocks, or crypto. The total cost of trading is shaped by five line items: the spread (which varies by account tier), swap (overnight financing) charges, possible withdrawal fees, third-party deposit fees passed through by payment processors, and an inactivity fee for dormant accounts. Each is broken down below using figures published on the broker’s public pages and Help Center.

Spreads

Spreads are the broker’s headline cost and tighten as clients move up the five-tier ladder — Classic, Silver, Gold, Platinum, VIP. The same six benchmark instruments compared across tiers:

Instrument Classic Silver Gold Platinum VIP
EUR/USD (pips) 2.5 2.5 1.8 1.4 0.9
Gold / XAU (pips) 2.8 2.8 2.3 2.0 1.4
Crude Oil (pips) 2.8 2.8 2.3 2.0 1.4
DAX (USD) $0.14 $0.14 $0.13 $0.12 $0.10
Ripple (pips) 5.7 5.7 5.5 5.3 5.0
Tesla (USD) $2.00 $2.00 $1.80 $1.60 $1.40

The Classic tier is competitive against other offshore brokers for casual traders, but a 2.5-pip EUR/USD spread is wide compared with ECN/RAW accounts elsewhere. VIP pricing of 0.9 pips on EUR/USD is in line with retail-tier accounts at major STP brokers — active traders willing to commit capital can reach that level.

Commissions

Envessa Markets is a commission-free broker on every account tier. There is no per-lot fee on forex or commodities, and stock CFDs trade at zero commission — all execution cost is built into the spread. This pricing model favours position traders and swing traders; high-frequency scalpers may still find the spread cost on Classic prohibitive.

Swap (Overnight) Fees

Swap fees — also called rollover or overnight financing charges — are applied to any position held past the daily market close. They do not apply to trades closed within the same day. Envessa Markets calculates swap using the formula:

Swap = Lots × Contract Size × Point Size × Swap Rate

Sample published swap rates (pips, applied to both long and short side independently):

  • EUR/USD: Long -47.28 / Short -45.70
  • GBP/USD: Long -72.01 / Short -70.84
  • USD/JPY: Long -63.92 / Short -67.09
  • XAU/USD (Gold): Long -144.05 / Short -144.05
  • BTC/USD: Long -114,029 / Short -114,029 (very high — carry trades unsuitable)
  • ETH/USD: Long -6,656 / Short -6,656
  • AAPL (Apple): Long -42 / Short -42

Most rates are negative on both sides, meaning traders pay financing to hold positions overnight in either direction. A 3-day swap is applied on Wednesdays to cover the upcoming weekend (banks calculate interest over Saturday and Sunday even though no rollover occurs on those days). Bank holidays can extend the rollover period further — the broker advises checking its trading calendar before holding through public holidays. For commodities and indices, a fixed swap fee is charged instead of an interest-rate-based calculation.

Higher account tiers (Silver, Gold, Platinum, VIP) receive a swap discount; the Classic tier does not. The exact discount percentage is not published on the public site.

Deposit Fees

Envessa Markets does not charge any deposit fees on its end. However, third-party processor fees and currency-conversion adjustments may apply depending on the funding method — credit/debit card, wire transfer, or alternative payment methods (APMs). These pass-through costs come from the card network or the originating bank, not the broker. Third-party payments (deposits from someone else’s account or card) are not accepted.

Withdrawal Fees

Envessa Markets may apply a withdrawal fee “based on certain circumstances”, with full details published in its General Fees document on the Legal page. There is a flat minimum withdrawal amount of 10 USD (or currency equivalent) for credit-card withdrawals, with bank wires set higher. Withdrawals typically take up to 5 business days to process. All withdrawals must return to the original deposit source for AML compliance, and withdrawals can be cancelled while still pending.

Inactivity Fees

Dormant accounts are subject to a tiered inactivity fee designed to cover the cost of platform availability:

Period of Inactivity Fee
0–1 month None
After 30 days 100 USD (or equivalent)
After 60 days 250 USD (or equivalent)
After 180 days 500 USD (or equivalent)

These are substantial charges by industry standards — traders who plan to keep an account open between active periods should leave enough buffer balance to absorb them, or close the account formally rather than let it sit idle.

Currency Conversion

Envessa Markets supports accounts denominated in USD, EUR, CHF, or GBP. Deposits or trades in a non-account currency are converted at the prevailing exchange rate, which may include a markup applied by the payment processor or bank. Selecting an account currency that matches your primary deposit currency avoids these conversion costs entirely.

Detailed Review Envessa Markets

Envessa Markets positions itself as a streamlined, beginner-friendly broker that emphasises ease of access, education, and 24/7 client support. The website highlights “lightning-fast execution,” an intuitive web platform, and access to over 160 CFD instruments across six asset classes. New traders are guided through a three-step onboarding journey: register, fund the account, and start trading. The broker’s branding leans heavily on safety messaging — licensed and regulated, segregated client funds, and negative balance protection are repeated on nearly every page.

The platform itself is web-based (WebTrader) with a mobile companion app. There is no support for MetaTrader 4 or MetaTrader 5 — a deliberate choice that simplifies onboarding but may disappoint experienced traders who depend on MT4/MT5’s plugin ecosystem, custom indicators, or Expert Advisors. WebTrader includes 20+ built-in analytical tools, multiple chart types, an economic calendar, daily market video updates, and risk-management features like stop-loss, take-profit, and negative balance protection.

Account tiers escalate from Classic (EUR/USD spread 2.5 pips) through Silver, Gold, and Platinum to VIP (EUR/USD spread 0.9 pips). Higher tiers add a swap discount and presumably enhanced personal service, though the public tier-comparison page does not document the exact deposit threshold required to qualify for each level. Across all tiers, leverage is capped at 1:400 on forex, 1:200 on indices/commodities/metals, and 1:5 on stocks and cryptocurrencies — broadly consistent with retail offshore norms. Execution model is described as STP.

Regulatory standing is the most important consideration. Envessa Markets is authorised by the Anjouan Offshore Finance Authority (AOFA) in the Union of Comoros — a relatively new offshore regime that does not offer the investor compensation schemes, leverage caps, or supervisory rigour of major regulators (FCA, CySEC, ASIC, BaFin). Clients of AOFA-licensed brokers should not expect ICF-style compensation in the event of broker insolvency. The legal documents (Client Agreement, AML/CFT, Risk Disclosure, Privacy Policy, Bonus Terms, General Fees, Margin Information, Refund Policy, Complaints, Website T&Cs) are all dated March 2026, consistent with a recent launch.

Overall, Envessa Markets is a clean, modern, education-forward CFD broker built for retail traders who prioritise an easy web-based experience and 24/7 support. Where it falls short is the regulatory footprint and the absence of MT4/MT5. Traders comfortable trading via a proprietary web platform under an offshore licence will find competitive conditions; traders who require Tier-1 regulation or MT5 access should look elsewhere.

Regulation & Safety at Envessa Markets

Envessa Markets is operated by Prototech Online Ltd, a company authorised and regulated by the Anjouan Offshore Finance Authority (AOFA) in the Union of Comoros.

  • License number: L16168/PTO
  • Registration number: 16168
  • Registered address: Boulevard de Coalancanthe, Mutsamudu, Anjouan, Union of Comoros
  • Regulator: Anjouan Offshore Finance Authority (AOFA)

The Anjouan Offshore Finance Authority is the financial services regulator of the Autonomous Island of Anjouan in the Union of Comoros. It is an offshore regulatory regime that does not provide investor compensation comparable to the UK’s FSCS or Cyprus’s ICF. Client funds at Envessa Markets are held in segregated bank accounts separate from operational funds. There is a published complaints-handling procedure with a 30-day final-response commitment.

Your account at Envessa Markets

Envessa Markets offers five account tiers — Classic, Silver, Gold, Platinum, and VIP — each scaling spreads tighter as the client commits more capital.

Classic Account

EUR/USD 2.5 pips, Gold 2.8, Crude Oil 2.8, DAX $0.14, Ripple 5.7, Tesla $2. STP execution, USD/EUR/CHF/GBP base currencies, margin call 100%, stop-out 20%. Negative balance protection, free support and education included.

Silver Account

Adds a swap discount on top of Classic pricing. Spreads identical to Classic on EUR/USD and gold.

Gold Account

EUR/USD 1.8 pips, Gold 2.3, Crude Oil 2.3, DAX $0.13. Swap discount enabled.

Platinum Account

EUR/USD 1.4 pips, Gold 2.0, Crude Oil 2.0, DAX $0.12. Swap discount enabled.

VIP Account

EUR/USD 0.9 pips, Gold 1.4, Crude Oil 1.4, DAX $0.10, Ripple 5.0, Tesla $1.4. Lowest cost tier with all support and educational benefits included.

All five tiers share the same leverage caps (1:400 forex, 1:200 indices/commodities/metals, 1:5 stocks/crypto), minimum trade size (0.01 lots), maximum trade size (50 lots), and negative balance protection.

How can I open an account with Envessa Markets

Account opening with Envessa Markets is a three-step process:

  1. Register: Complete the online sign-up form with your personal details.
  2. Verify identity: Upload proof of ID (passport, ID card, or driver’s licence, both sides) and proof of residence issued within the last six months (bank statement, credit card statement, or utility bill — mobile phone bills are not accepted).
  3. Fund: Make an initial deposit of at least 250 USD (or currency equivalent) and start trading.

Opening the account is free. The broker may request additional documentation at its discretion to complete verification.

How To Close Your Envessa Markets account?

To close an Envessa Markets account, submit a written request to the compliance email address. Any remaining balance is returned to the original funding source after KYC re-verification. Closure typically completes within 5–10 business days, in line with the broker’s complaints and refund policies.

Account Types available at Envessa Markets

Account TypeAvailable
Standard accountYes
Demo accountYes
Islamic accountNo
VIP accountYes

Trading platforms available at Envessa Markets

Envessa Markets keeps its technology stack deliberately minimal: a single proprietary web platform (WebTrader) paired with a companion mobile app, both built around the broker’s STP execution model. There is no MetaTrader 4 or MetaTrader 5 support, no cTrader, and no third-party platform integrations. The trade-off is straightforward — a simpler, in-browser experience that requires no installation, in exchange for the deep customisation (Expert Advisors, custom indicators, marketplace plugins) that MT4/MT5 users expect. Everything described below is delivered through the same client area.

WebTrader — The Main Platform

WebTrader is Envessa Markets’ browser-based trading terminal, accessible from any modern desktop or laptop without downloading or installing software. The interface is positioned as suitable for both beginners and experienced traders, with a customisable workspace that lets users rearrange charts, watchlists, and the order ticket to suit their workflow. From a single dashboard, traders can stream live prices across all 160+ instruments, build personalised watchlists, view multi-timeframe charts, and place trades — all without leaving the browser tab.

Mobile Trading App

The broker offers a dedicated mobile app delivering the same account access on the go. Features include real-time price streaming, charting, position management, and order execution. The app and the WebTrader desktop view share the same login — one set of credentials reaches all devices, and account state (open positions, balance, watchlists) stays in sync between them. This “one account, all devices” design is emphasised consistently across the broker’s public messaging.

Charts & Analytical Tools

WebTrader ships with 20+ built-in analytical tools for technical analysis, alongside drawing tools, multiple chart types (line, candle, bar), and standard timeframes from intraday up to long-term. The dedicated Chart Analysis section in the platform supports trend identification, price-action study, and indicator-driven strategy refinement. Outside the chart, traders can pull in supporting context from the broker’s Economic Calendar, Daily Market Videos, Latest Market News, and a Trading Signals feed — each linked directly from the platform navigation.

Order Types & Execution

Envessa Markets executes trades on an STP (Straight Through Processing) model, with prices passed through to liquidity providers rather than internalised on a dealing desk. Standard order types supported include market orders, pending orders, stop-loss, take-profit, and trailing stops. Trade sizing runs from 0.01 lots minimum to 50 lots maximum per trade, with margin call at 100% and stop-out at 20% across all five account tiers.

Risk Management Features

The platform integrates several risk-control mechanisms at the account and order level:

  • Negative Balance Protection — enabled on every account tier, preventing the account from going below zero in extreme volatility
  • Stop-Loss & Take-Profit — attachable to any new or existing order
  • Trailing Stop — dynamic exit point that follows the market price
  • Hedging Options — holding simultaneous long and short positions in the same instrument is permitted
  • Leverage flexibility — traders set their own effective leverage within the published caps (1:400 forex, 1:200 indices/commodities/metals, 1:5 stocks/crypto)

Guaranteed Stop Loss is not offered — the standard stop-loss order can slip in fast-moving markets.

No MetaTrader Support

Envessa Markets does not offer MetaTrader 4 or MetaTrader 5. Traders who depend on MT4/MT5 for custom indicators, Expert Advisors, automated strategies, or third-party copy-trading platforms (Myfxbook, ZuluTrade, etc.) will find the broker incompatible with their existing workflows. This is the single most significant platform limitation for active or systematic traders.

Demo Account & Onboarding

A demo account is activated immediately on registration, before any KYC verification or deposit, allowing new clients to test WebTrader in a risk-free environment. Live trading unlocks only once a real deposit (minimum 250 USD) is made and identity verification is complete. Throughout the onboarding journey, the broker offers expert support for account setup, document uploads, and platform navigation, with 24/7 multilingual assistance.

Trading PlatformAvailable
IOS appYes
Android appYes
Desktop windowsNo
Desktop MACNo
Web platformYes
Propriety platformNo
MetaTrade 4 (MT4)No
MetaTrade 5 (MT5)No

Deposits and withdrawals at Envessa Markets

Envessa Markets handles funding through a unified Payments section inside the client area, with full transaction history available for both deposits and withdrawals. The broker accepts Credit/Debit Cards, Wire Transfers, and Alternative Payment Methods (APMs), with accounts denominated in USD, EUR, CHF, or GBP. Third-party payments are not accepted under any method — deposits and withdrawals must originate from and return to an account or card held in the trader’s own name, in line with anti-money-laundering requirements.

Deposits

The minimum deposit is 250 USD (or the equivalent in EUR, CHF, or GBP), the same threshold across all five account tiers. A demo account is activated immediately on registration, but live trading is only unlocked once a real deposit is made. Funding methods include:

  • Credit/Debit Cards — typically instant; the most common method for retail clients
  • Wire Transfer — slower (1–3 business days), used mainly for larger deposits
  • APMs (Alternative Payment Methods) — generic catch-all for regional e-wallets and local payment processors; specific providers are not publicly named

Envessa Markets does not charge any deposit fees on its side. However, the chosen payment service provider may apply its own processing fees, and currency-conversion adjustments are applied if the deposit currency differs from the account currency. Funds in the trader’s name only — cards or accounts belonging to family members, friends, or third parties are rejected on receipt.

If a card deposit fails, the two most common causes documented by the broker are (1) the issuing bank blocking international transactions and (2) the deposit amount exceeding the card’s daily limit. Past deposit transactions can be tracked at any time via Payments → History in the client area.

Withdrawals

Withdrawals are submitted through the client area in three steps: log in with email and password, navigate to Payments → Withdrawal, and submit the request with the chosen amount and method. Status updates appear under Payments → Withdrawal → Details. A pending withdrawal can be cancelled at any time before it is processed, returning the funds to the trading balance.

Withdrawal limits and timing:

  • Minimum withdrawal: 10 USD (or equivalent) for Credit Card withdrawals; bank-wire withdrawals carry higher minimums
  • Processing time: typically 5 business days, with the exact arrival time dependent on the receiving bank
  • Open-position rule: withdrawals are permitted while positions are open, provided sufficient free margin remains after the deduction

The broker may apply a withdrawal fee “based on certain circumstances”, with the full schedule published in the General Fees document on the Legal page. All withdrawals must be returned to the original deposit source — funds deposited via card are paid back to the same card, and bank-wire deposits return to the same bank account. This is a hard AML rule, not a discretionary policy.

Common reasons cited for a withdrawal request being rejected include insufficient available balance, low margin level (requiring open positions to be closed first to free up equity), and pending KYC documentation. Once verified and funded, the broker recommends keeping all KYC documents current to avoid withdrawal delays.

How is the customer support at Envessa Markets

Envessa Markets provides 24/7 multilingual customer support via:

  • Email: support and compliance addresses support@envessamarkets.com
  • International phone numbers: +447441908591
  • An online complaint form with a 30-day regulated response commitment
  • Help Center library of 200+ FAQs

Frequently asked questions about Envessa Markets

  • Is Envessa Markets a good broker?

    Envessa Markets is a clean, beginner-friendly CFD broker with five clearly tiered accounts, 160+ instruments, 1:400 forex leverage, and 24/7 support. It is a reasonable option for retail traders who want a simple web-based platform under an offshore licence, but traders who require Tier-1 regulation (FCA, CySEC, ASIC) or MetaTrader 4/5 should look elsewhere.

  • Is Envessa Markets regulated and trustworthy?

    Envessa Markets is regulated by the Anjouan Offshore Finance Authority (AOFA) under licence L16168/PTO. AOFA is an offshore regulator and does not provide investor compensation schemes comparable to the UK’s FSCS or Cyprus’s ICF. Client funds are held in segregated bank accounts. The broker is “safe” in the operational sense but is not protected by Tier-1 investor compensation.

  • Is Envessa Markets a scam broker?

    Envessa Markets is not a scam in any documented sense — it operates under a real entity (Prototech Online Ltd), holds a valid licence (L16168/PTO) from the Anjouan Offshore Finance Authority, and publishes complete legal documentation (Client Agreement, Risk Disclosure, AML/CFT Policy, Complaints Procedure). That said, offshore-only regulation carries inherently higher risk than Tier-1 regulation, and traders should size their deposits accordingly.

  • What is the minimum deposit at Envessa Markets?

    The minimum deposit at Envessa Markets is 250 USD, or the equivalent in EUR, CHF, or GBP. The broker does not currently publish higher tier thresholds (Silver, Gold, Platinum, VIP) on its public website — these are confirmed through customer support during account upgrade.

  • Which trading platform is available at Envessa Markets?

    Envessa Markets offers a proprietary WebTrader platform (browser-based) and a dedicated mobile app for iOS and Android. The broker does not support MetaTrader 4 or MetaTrader 5.

  • Does Envessa Markets offer a free demo account?

    Envessa Markets does not prominently advertise a free demo account on its public website. Prospective clients should contact customer support to confirm current demo availability before depositing live funds.